: Alert :

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: Alert :

: Alert :

community is so much more than membership

It’s about doing something together. From climbing partners to group fitness & yoga classes, at our gyms, every interaction is an opportunity to connect—even while social distancing.

Membership Benefits

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    Unlimited climbing

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    Access to ALL locations

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    Free climbing clinics

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    Not-to-be-missed events

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    Free guest passes

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    Discounts on workshops

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    Free yoga

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    Discounts on climbing classes

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    Free fitness classes

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    Discounts on gear and apparel

Rates and Purchase

Membership & Passes

Individual

  • Monthly Membership

    $92

    Purchase
  • Short-Term Membership

    $120

    1 month prepaid

    Purchase
  • Annual Membership

    $1012

    Purchase
  • Day Pass

    $27

  • Child Day Pass

    $17

    Under 13

  • 7-Visit Pass

    $169

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $166

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1826

    First two, $220 for each additional under 18.

    Purchase

Student

  • Monthly Membership

    $81

    Purchase
  • Annual Membership

    $891

    Purchase
  • Student Pass

    $22

    M-F, in before 5pm with current student ID.

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $8

Individual

  • Monthly Membership

    $88

    Purchase
  • Short-Term Membership

    $120

    1 month prepaid

    Purchase
  • Annual Membership

    $968

    Purchase
  • Day Pass

    $25

  • Child Pass

    $16

    Under 13

  • 7-Visit Pass

    $150

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $167

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1837

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $20

    M-F, in before 5pm with current student ID

  • Monthly Membership

    $79

    Purchase
  • Annual Membership

    $869

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Chalk

    $2

  • Shoes + Chalk

    $7

Individual

  • Monthly Membership

    $92

    Purchase
  • Short-Term Membership

    $120

    1 month prepaid

    Purchase
  • Annual Membership

    $1012

    Purchase
  • Day Pass

    $27

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $169

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $166

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1826

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $22

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $81

    Purchase
  • Annual Membership

    $891

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $8

Individual

  • Monthly Membership

    $102

    Purchase
  • Short-Term Membership

    $130

    1 month prepaid

    Purchase
  • Annual Membership

    $1122

    Purchase
  • Day Pass

    $30

  • Child Pass

    $17

    Under 13

  • 7-Visit Pass

    $189

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $182

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $2002

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $24

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $86

    Purchase
  • Annual Membership

    $946

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Chalk

    $2

  • Shoes + Chalk

    $7

Individual

  • Monthly Membership

    $102

    Purchase
  • Short-Term Membership

    $130

    1 month prepaid

    Purchase
  • Annual Membership

    $1122

    Purchase
  • Day Pass

    $30

  • Child Pass

    $17

    Under 13

  • 7-Visit Pass

    $189

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $182

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $2002

    First two, $209 for each additional under 18.

    Purchase

Student

  • Student Pass

    $24

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $86

    Purchase
  • Annual Membership

    $946

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $8

Individual

  • Monthly Membership

    $85

    Purchase
  • Short-Term Membership

    $115

    1 month prepaid

    Purchase
  • Annual Membership

    $935

    Purchase
  • Day Pass

    $24

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $149

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $152

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1672

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $75

    Purchase
  • Annual Membership

    $825

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

Individual

  • Monthly Membership

    $85

    Purchase
  • Short-Term Membership

    $115

    1 month prepaid

    Purchase
  • Annual Membership

    $935

    Purchase
  • Day Pass

    $24

  • Child Pass

    $17

    under 13

  • 7-Visit Pass

    $149

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $152

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1672

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $75

    Purchase
  • Annual Membership

    $825

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

Individual

  • Monthly Membership

    $85

    Purchase
  • Short-Term Membership

    $115

    1 month prepaid

    Purchase
  • Annual Membership

    $935

    Purchase
  • Day Pass

    $24

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $149

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $152

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1672

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $75

    Purchase
  • Annual Membership

    $825

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

Individual

  • Monthly Membership

    $85

    Purchase
  • Short-Term Membership

    $115

    1 month prepaid

    Purchase
  • Annual Membership

    $935

    Purchase
  • Day Pass

    $24

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $149

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $152

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1672

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $75

    Purchase
  • Annual Membership

    $825

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

Individual

  • Monthly Membership

    $85

    Purchase
  • Short-Term Membership

    $115

    1 month prepaid

    Purchase
  • Annual Membership

    $935

    Purchase
  • Day Pass

    $24

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $149

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $152

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1672

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $75

    Purchase
  • Annual Membership

    $825

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Chalk

    $2

  • Shoes + Chalk

    $7

Individual

  • Grand Opening Sale

    $79

    Month-to-month membership. No initiation fee and $79/month through 2021.

    Purchase
  • Grand opening sale

    $869 Save $154

    Save more when you buy 12 months!

    Purchase
  • Monthly Membership

    $93

  • 1 month prepaid

    $120

    Purchase
  • Annual Membership

    $1023

  • Day Pass

    $25

    tax included

  • 7-Visit Pass

    $160

    tax included

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Grand Opening Sale

    Purchase
  • Monthly Membership

    $158

    First two, $20 for each additional under 18.

  • Annual Membership

    $1738

    First two, $220 for each additional under 18.

Student

  • Student Pass

    $21 M-F, in before 5pm

    Purchase at the gym and present current student ID.

  • Monthly Membership

    $83

  • Annual Membership

    $913

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Full Package

    $11

  • Chalk

    $2

Individual

  • Grand Opening Sale

    $79

    Month-to-month membership. No initiation fee and $79/month through 2021.

    Purchase
  • Grand Opening Sale

    $869 Save $154!

    Save more when you buy 12 months!

    Purchase
  • Monthly Membership

    $93

    Month-to-month membership.

  • Short-Term Membership

    $120

    1 month prepaid

    Purchase
  • Annual Membership

    $1023

    Buy 12 months and save!

  • Day Pass

    $25

    Purchase at the gym. (tax included)

  • 7-Visit Pass

    $160

    Purchase at the gym. (tax included)

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Grand Opening Sale

    Purchase
  • Monthly Membership

    $158

    First two, $20 for each additional under 18.

  • Annual Membership

    $1738

    First two, $220 for each additional under 18.

Student

  • Monthly Membership

    $83

  • Annual Membership

    $913

  • Student Day Pass

    $21 M-F, in before 5pm with current student ID.

    Purchase at the gym on or after opening day. (tax included)

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6 (tax included)

  • Chalk

    $2 (tax included)

  • Shoes + Chalk

    $7 (tax included)

Individual

  • Monthly Membership

    $83

    Purchase
  • Short-Term Membership

    $110

    1 month prepaid

    Purchase
  • Day Pass

    $24

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $149

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $148

    First two, $20 for each additional under 18.

    Purchase

Student

  • Monthly Membership

    $73

    Purchase
  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

Individual

  • Monthly Membership

    $82

    Purchase
  • Short-Term Membership

    $110

    1 month prepaid

    Purchase
  • Day Pass

    $24

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $149

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $146

    First two, $20 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $72

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Chalk

    $2

  • Shoes + Chalk

    $7

Individual

  • Monthly Membership

    $93

    Purchase
  • Short-Term Membership

    $125

    1 month prepaid

    Purchase
  • Day Pass

    $25

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $159

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $158

    First two, $20 for each additional under 18.

    Purchase

Student

  • Student Pass

    $22

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $83

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

Individual

  • Monthly Membership

    $82

    Purchase
  • Short-Term Membership

    $110

    1 month prepaid

    Purchase
  • Day Pass

    $22

  • Child Day Pass

    $17

    under 13

  • 7-Visit Pass

    $139

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $146

    First two, $20 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $72

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

Individual

  • Monthly Membership

    $86

    Purchase
  • Short-Term Membership

    $115

    1 month prepaid

    Purchase
  • Annual Membership

    $946

    Purchase
  • Day Pass

    $23

  • Child Day Pass

    $17

    Under 13

  • 7-Visit Pass

    $145

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $146

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1606

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $19

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $71

    Purchase
  • Annual Membership

    $781

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $8

Coming soon

Individual

  • GRAND OPENING SALE: MONTHLY

    $69 a month

    No initiation fee, $69/month through 2021.

    Purchase
  • GRAND OPENING SALE: ANNUAL

    $750 Save 17%

    Purchase
  • Monthly Membership

    $82

  • Annual Membership

    $902

  • Day Pass

    $22

  • 7-Visit Pass

    $139

  • Child Pass

    $16 (under 13)

  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $146

    First two, $20 for each additional under 18.

  • Annual Membership

    $1606

    First two, $220 for each additional under 18.

Student

  • Student Pass

    $18

    M-F before 5pm

  • Monthly Membership

    $72

  • Annual Membership

    $792

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Chalk

    $2

  • Shoes + Chalk

    $7

Individual

  • Monthly Membership

    $97

    Purchase
  • Short-Term Membership

    $125

    1 month prepaid

    Purchase
  • Annual Membership

    $1067

    Purchase
  • Day Pass

    $27

  • Child Day Pass

    $17

    Under 13 years old

  • 7-Visit Pass

    $169

    Purchase
  • Active Duty + Senior (65+) Discounts

    Receive 10% off a day pass and $0 initiation fee for memberships.

Family

  • Monthly Membership

    $166

    First two, $20 for each additional under 18.

    Purchase
  • Annual Membership

    $1826

    First two, $220 for each additional under 18.

    Purchase

Student

  • Student Pass

    $22

    M-F, in before 5pm with current student ID.

  • Monthly Membership

    $87

    Purchase
  • Annual Membership

    $957

    Purchase

Rental Gear

Need Gear? We got ya covered. Check with the front desk for harnesses, shoes, belay devices, liquid chalk, or chalk bags.

  • Shoes

    $6

  • Harness

    $5

  • Chalk

    $2

  • Full Package

    $11

;
  • Gift Cards

    Can be used for any purchase including membership, retail, programs… anything!

  • Sign Waiver

    Save time checking in by signing our online waiver in advance

  • First time

    Welcome!
    Here’s everything ya need to know.

Membership FAQs

  • How do I sign up for a membership? What do I need to provide?

    Bring your photo ID and a form of payment  to the front desk and we’ll get you all set up! Please note: we’re currently not accepting cash. 

    Monthly memberships pay a prorated amount at sign up and are billed by calendar month every month thereafter. After the first monthly billing, the membership can be canceled at any time. A credit card or checking account is required for all monthly billed memberships. 

    Annual memberships are paid in full and expire 1 year from the date of sign up. This discounted rate is only available when paying for the year in full. Annual memberships are not available at our Maryland facilities. 

    An initiation fee is owed to start a membership. See below for Student and Family membership specific info. 

  • Who qualifies for a family membership?

    Family memberships are for couples in a committed relationship and their dependent children. A maximum of two adults (18 years old and up) are allowed on a family account and additional children must be under 18. Roommates and adult siblings do not qualify for a family membership. 

    Family proof, showing that the adults on the membership reside at the same address, must be submitted by significant others in a committed relationship and immediate family. Roommates do not qualify. Married couples, domestic partners, and children do not need to provide proof of address. Proof of address includes: copies of driver’s licenses, copies of bills or account statements, or lease agreements and can be submitted here. 

  • Who qualifies for a student membership?

    Children under 18 and full-time undergrad and graduate students are eligible for our discounted student membership. 

    Students 18 and older must provide proof of full-time student status within 30 days of sign up and again every September, to remain at the discounted student rate. 

    The following are examples of student proof:
    – 18 years old high school students submit a photocopy of their school ID 

    – Undergraduate and Graduate students submit a screenshot or printout of their full-time enrollment (12 units undergrad /9 units for graduate students) that shows their name, the term, the school’s name, and the total units enrolled for the term. If the school measure’s full-time status differently, then supplemental documentation of what the school considers full-time must be submitted with your proof of enrollment. 

    Dues automatically adjust to the individual rate if proof is not turned in. Proof can be submitted here. 

    Resubmitting Proof Yearly: Monthly student members must submit student proof every September to remain at the student rate. Annual members must submit proof at renewal. If no proof is submitted, the dues will automatically increase to the individual rate.

  • Can I bring someone as a guest if I have a membership?

    Yes! Each member on an account receives six guest passes per calendar year and can use up to two per calendar month. Gear rental is included every time you bring a guest!

    Guest passes reset every January 1 and passes do not accrue. 

    Guest passes cannot be used when the membership is frozen.

    Guest Intro to Rope Climbing
    Need a friend to belay you? We’ll teach them how to manage the ropes for free.

    Reserve up to two guest spots per day in our scheduled Intro to Rope Climbing classes can be booked through the front desk or via the website at no charge by using the customer type Member Guest. You must be there to check in your guest at the gym on the day of their lesson.

    Remember – the Intro to Rope Climbing class is always free for you. As an added bonus for your guests (and new climbing buddies), gear rental and use of the facility after the lesson is all included! 

  • Can I freeze my membership if I know I won’t be using it?

    Yes! We know stuff comes up, so all monthly and annual prepaid members can freeze their membership. Freezes must last for a minimum of 1 month. Monthly billed members can request a freeze here. Annual prepaid members can request a freeze via email.

    • Monthly Billed Members– Freezes must begin on the 1st of a calendar month, and the deadline to request a freeze is the last day of the prior month. (Example: to freeze beginning June 1st, the request must be submitted no later than May 31st). The cost is $8 per member per month. Request a freeze here.
      • Family memberships with some frozen and some active pay an $8 freeze fee for each frozen member PLUS the standard membership rates for those that are active.
      • To unfreeze your membership, request to automatically unfreeze on the 1st of an upcoming month by requesting this in advance of the 1st OR come into the gym and unfreeze anytime mid-month. When unfreezing in person at the gym, the prorated amount for the rest of the month is due. If not paid that day, the amount will roll into the upcoming month’s billing and you will be billed both the full dues amount PLUS the prorated amount from your unfreeze the previous month.
      Annual Prepaid Members – Freezes can begin at any time as long as they are requested the day prior. A freeze must last at least 30 days and freezes are $8 per member per month. The expiration date will be extended by the total number of days frozen once freeze fees are paid. Contact us via email to set up a freeze.
      • Families freezing one person while keeping the other active will have the expiration date for both members extended by ½ the total duration of the freeze.
      • The unfreeze date for annual prepaid members can be set at the time the freeze is requested, or can be requested at a later date. Contact us via email to unfreeze your annual prepaid membership, or visit the front desk.
      Short Term Memberships – Freezes cannot be placed on a 30 Day membership or other short term prepaid memberships. 

     

  • Can I add a member to my account?

    Yes! If the person you are adding qualifies under our family membership requirements, you can add them at any time and we’ll prorate their membership. There is no initiation fee charged when adding a member. 

    For monthly members, the current calendar month is prorated and the new billing rate goes into effect on the 1st of the upcoming month. 

    For Annual Prepaid members, the prorate is calculated to the current expiration date and is based on the monthly membership rate. The discounted annual rate is not prorated because that rate only applies when a full annual payment is made and is not prorated. 

    Add (or drop) a family member to your account here. 

  • Can I remove members from my account?

    Yes! Monthly members can request any additional members on their account to cancel at the end of any calendar month. There is no fee to remove a member. To request removal, you can do this at the gym at the front desk or by submiting your request online here and use the comments section to let us know who you would like to remove. Once removed, all current membership rules and requirements apply in order to add someone back onto the membership. 

  • How does the billing process work?

    Annual Prepaid & ShortTerm memberships are paid in full up front, so there is no ongoing billing. All memberships are non-refundable and non-transferable. 

    Monthly membership fees are auto-charged on the 1st of each calendar month. The charge hits your account within 1-5 business days of the 1st of the month. All account changes (i.e., freezing, cancelling, etc) must be submitted by the last day of the month, before auto-billing on the 1st. As of the 1st, billing has already processed, and changes cannot be made to the current month. 

    Monthly dues payments appear on your account as ‘Planet Granite,’ ‘Earth Treks,’ or ‘Earth Treks/MVMT’ depending on location and time of membership set-up, as well as billing type. Billing continues monthly until written request to cancel is received. Cancellations take effect at close of business at the end of the calendar month and cannot be prorated. Cancellation must be requested by the last day of the month. As of the 1st, billing has been processed. 

    New or updated account information can be submitted here. 

     

     

    How do I cancel my membership? 

    Monthly memberships must be cancelled in writing via the online form here, or by emailing us.

    • Cancellation requests for monthly memberships must be submitted by close of business on the last day of the month. As of the 1st, billing has been processed and the earlies cancellation is the end of the month. All cancellations take effect at close of business on the end of a calendar month; cancellations cannot be prorated to cancel mid-month.

    Annual and Prepaid memberships are non-refundable. 

    We respond and confirm all change requests! If you email or submit a form and haven’t received confirmation within three business days, please contact us immediately via email. 

  • How can I change my billing information? 

    You can submit new credit card or banking information via our online change form here. 

  • How do I cancel my membership? 

    Monthly memberships must be cancelled in writing via the online form here, or by emailing us.

    • Cancellation requests for monthly memberships must be submitted by close of business on the last day of the month. As of the 1st, billing has been processed and the earliest cancellation is the end of the month. All cancellations take effect at close of business on the end of a calendar month; cancellations cannot be prorated to cancel mid-month.

    Annual and Prepaid memberships are non-refundable. 

    We respond and confirm all change requests! If you email or submit a form and haven’t received confirmation within three business days, please contact us immediately via email. 

  • What is my home gym and how does it affect my membership?

    Your home gym is either where you sign up for membership or the gym you visit most frequently. Since some of our locations have different membership rates, your home gym determines your monthly/annual prepaid rate. 

    Life and job changes happen so we keep an eye on gym visits monthly. Your home gym may change if a different location is visited most often for 2-3 consecutive months. [We measure this from the 16th to the 15th of each month.] For family memberships, we look at the sum total of all visits for a family. 

    Don’t worry though! We’ll reach out to you via email if this is the case, so please be sure your contact information in our system is current.
    Moving and want to proactively request a change? Email us and let us know in advance.
    Please note: refunds will not be issued for retroactive changes. 

Account Changes

Things come up, we understand.  If you need to add a new family member, freeze, or change your membership, please fill out the form below.

ACCOUNT CHANGES